Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy. This policy describes:

• The types of information that we may collect from you when you access or use our websites, applications and other online services (collectively, our “Services”); and
• Our practices for collecting, using, maintaining, protecting and disclosing that information.

1. Application of this Policy

This policy applies only to information we collect through our Services, in email, voice, call, text and other electronic communications sent through or in connection with our Services.

2. Scope & Third Parties

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as organizers, events, data providers and social networks that you use in connection with our Services. We encourage you to consult directly with such third-parties about their privacy practices.

3. Acceptance & Consent

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you have a choice not to use or discontinue using our Services. By accessing or using our Services, you agree to this privacy policy.

4. Information We Collect

We collect several types of information from and about users of our Services, including information:

• By which you may be personally identified (such as full name, email address, mobile number, postal address, profile picture); and/or
• About your internet connection, the equipment you use to access our Services and your usage details which may include browsing history.

We collect this directly from you when you provide it to us, or automatically as you navigate through our Services (via usage details, IP addresses, and tracking technologies).

5. Location and Automatic Data Technologies

We may automatically collect information about your devices, web browser, IP addresses, location data, and browsing behavior to improve and personalize your experience.

Opt-Out: You can withdraw your consent for location tracking at any time by disabling location services on your device settings, and disable cookies via browser preferences.

6. Cookies and Tracking Tools

We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, and similar technologies to recognize your preferences, conduct research and analytics, track usage patterns, and improve overall application security and functionality.

7. How We Use Information

• Process and respond to your queries and orders
• Provide customer support and account updates
• Understand user behaviors to improve features and personalized content
• Administer our services and diagnose technical issues
• Enable secure payments and prevent fraudulent activities

8. Data Sharing & Disclosure

We may disclose aggregated information, and personal information that we collect, in the following ways:

• To subsidiaries and affiliates under Consortium eLearning Network Pvt Ltd.
• To trusted contractors and vendors bound by confidentiality to support business operations (e.g. payment processors).
• For legal compliance, to enforce agreements, or to protect rights and safety.

9. User Rights & Data Protection

You have the right to review, update, or request the deletion of your personal account data.

If you wish to deactivate your account, manage communication preferences, or exercise data portability rights, please contact our team. We will take reasonable steps to satisfy your requests subject to statutory retention requirements.

10. Children Under 16

STM Journals does not knowingly collect or maintain Personally Identifiable Information on our site from persons under 16 years of age. If we become aware that a child under 16 has submitted personal info, we will take steps to delete it promptly.

11. Security Measures

We have implemented industry-standard physical, electronic, and managerial procedures to safeguard your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee its absolute security.

12. Compliance Frameworks

• DPDP (India): We process personal data with lawful purpose, notice, and consent aligned to the Digital Personal Data Protection Act.
• GDPR (EU/EEA): We support rights including access, correction, deletion, and data portability subject to legal obligations.
• SOC 2 Security Principles: We maintain controls and monitoring practices focused on security, confidentiality, and availability.

Grievance & Contact Officer

If you have questions relating to your personal data, please contact our Grievance Officer: